Refund & Cancellation Policy

China Local Assistance is currently operated individually by 余金勇, based in Fuzhou, Fujian, China. Contact: [email protected]; WhatsApp +86 15559169203. Effective date: 7 October 2026.

Before an assignment is agreed

An initial website inquiry does not book paid work. Sending an inquiry by itself does not create a cancellation fee.

Cancellation after agreement

Ask to cancel as soon as possible using the contact details in your proposal. For prepaid service fees, we refund the unused part after deducting work already completed within the agreed scope and outside costs that were disclosed and agreed, incurred for the assignment, and cannot reasonably be recovered. We explain any deduction and do not impose an additional cancellation penalty unless it was expressly agreed before payment and is permitted by applicable law.

If the agreed work cannot proceed

We discuss a revised scope or cancellation with you. Prepaid unused service fees are returned subject to the same explanation of agreed work already completed and disclosed, unrecoverable outside costs. If work was not performed as agreed, contact us so we can review the facts and the appropriate remedy; this policy does not exclude mandatory customer rights.

Goods and third-party payments

Supplier, carrier, venue or other third-party charges may have their own cancellation terms. Those terms and responsibility for payment should be explained before you authorize the cost. Any recoverable third-party refund should be returned or accounted for to you. Do not assume that purchased goods or booked travel are refundable before the relevant provider confirms its terms.

Requesting a refund

Email [email protected] with the assignment reference and a short explanation. We review the work, payment and costs with you. Any refund method, amount, provider fees and expected processing time are confirmed for the case.